Applies to: Xbox 360, Xbox One, Xbox One S, Xbox One X, PlayStation 3, PlayStation 4, PlayStation Vita, PlayStation 4 Pro, Nintendo Wii, Nintendo Wii U, Nintendo Switch, Apple TV, Smart TVs.

The above devices do not support 802.1x Authentication. You will need to contact IT via email ( with your device's Wi-Fi MAC Address to connect any of the above devices to our SHEBCONNECT Wi-Fi network. Unsupported devices include the PSP (all variants), Nintendo DS (all variants), Smart Watches and Smart Speakers.

Below are the instructions on how to find your device's MAC Address, adapted from the University of Wisconsin's instructions regarding Non-802.1x Compliant devices.

Xbox One:

  1. If you are signed into a profile, go to My Games & Apps and Settings. If you are not signed into a profile, just go to Settings.
  2. Select Network then Advanced Settings.
  3. Scroll down and select Network Settings. Then choose either Wired (Ethernet) or Wireless, depending on how you want to connect.

Xbox 360:

  1. Go the Xbox 360 Dashboard and navigate all the way to the right most tab labelled My Xbox and select the System Settings option.
  2. Select Network Settings then Configure Network
  3. Go to the Additional Settings Tab and select the Advanced Settings. In the next window you should see the MAC Address listed.

PlayStation 4:

  1. Go to Settings in the main menu (looks like a toolbox).
  2. Scroll down and select System. Then select System Information.
  3. Here you will see the MAC addresses for LAN (Ethernet) and Wi-Fi.

PlayStation 3:

  1. Go to Settings in the main menu (looks like a toolbox).
  2. In settings, go to System, then scroll down to System Information. Your MAC Address will be listed here.

PlayStation Vita:

  1. On the Home Screen, go to Settings.
  2. In settings, go to System, then select System Information. Your MAC address will be listed here.

Nintendo Switch:

  1. On the Home Menu, go to System Settings.
  2. In the menu on the left side, select Internet. The MAC Address will be under System MAC Address.

Wii U:

Note: This will also be the wireless MAC address.

  1. On the Wii U menu screen, select to the System Settings Icon
  2. Go to the Internet menu and select it. Then select the View MAC Address icon. The MAC address will be listed here


Note: This mac address will be for the Wireless internet, so if you are connecting using an Ethernet to USB adaptor, you will have to use the MAC address of that adaptor.

  1. From the Wii Channel Menu, select the Wii Settings button the in the bottom left hand corner
  2. Navigate the settings menu to Internet, and the Console Settings. The MAC Address will be listed there.

Nintendo 2DS/3DS:

  1. On the 3DS Home Screen, select System Settings. Then select Internet Settings.
  2. In the Internet Settings, select Other Information and then Confirm MAC Address. The MAC Address will be listed here.